Article Correctness Is Author's Responsibility: Prevention through job design: Identifying high-risk job characteristics associated with workplace bullying.

Work environment hypothesis, a predominant theoretical framework in workplace bullying literature, postulates that job characteristics may trigger workplace bullying. Yet, these characteristics are often assessed by employees based on their experience …

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Article Correctness Is Author's Responsibility: Customer mistreatment harms nightly sleep and next-morning recovery: Job control and recovery self-efficacy as cross-level moderators.

Customer mistreatment is becoming an important topic for work stress researchers and practitioners given the rise of service industry. Taking stressor–emotion–control perspectives, the authors examine day-level relationships between call center workers…

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Article Correctness Is Author's Responsibility: Applying adaptation theory to understand experienced incivility processes: Testing the repeated exposure hypothesis.

Experienced workplace incivility has consistently been linked to a host of negative outcomes, but as a low-intensity behavior, most working adults should be able to adapt and move on from these experiences of incivility over time. On the basis of repea…

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Article Correctness Is Author's Responsibility: Get even and feel good? Moderating effects of justice sensitivity and counterproductive work behavior on the relationship between illegitimate tasks and self-esteem.

We proposed that effects of illegitimate tasks, which comprise unreasonable and unnecessary tasks, on self-esteem and counterproductive work behavior (CWB) are enhanced among employees who are highly sensitive to injustice. CWB was further proposed to …

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Article Correctness Is Author's Responsibility: Incivility and employee performance, citizenship, and counterproductive behaviors: Implications of the social context.

Drawing from the transactional model of stress, we examined how the social context moderates employees’ behavioral responses to workplace incivility. On the basis of data from 384 employees nested in 41 groups, we observed a 3-way, cross-level interact…

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